Why my emails with exported data never reach my mailbox?
Sometimes export emails are filtered out by spam filters and placed in spam folder in your mailbox. Please check it. Sometimes export emails are just bounced by spam filters altogether. In such case please contact your email service admin. And sometimes there are bottleneck in the network so it takes the message tens of minutes to make it through. Please be patient.
Why I don't get the attachments when emailing to my Yahoo account?
There is some problem with iPhone OS communication with Yahoo email servers when sending emails with CSV attachments. Please try different account in the From field of the email form (which determines which email server is contacted first).
Why Japanese, German (other international characters) are not shown correctly in files imported into MS Excel?
Files exported by Eternity are CSV (Comma Separated Values) text files encoded in UTF-8. This is the de-facto standard format for such files and it does supports international characters. Unfortunately MS Excel has some problems correctly interpreting it. If you're using intl chars in your exported files I strongly recommend
OpenOffice Calc or
Apple Numbers. They have no such problems.
Can I backup my data?
The full version has a WiFi backup functionality so you can backup your data to your PC, Mac or any other device with a web browser, local storage and access to your local WiFi network. In Addition Eternity database is backed up every time you backup your device to iTunes. So you can use it to restore data or even move it to another device.
Can I run multiple timers in parallel?
Currently not. I believe such feature would require better, calendar-like logs presentation to easily spot and adjust gaps and overlaps. Such presentation (pinch-zoomable, touch adjustable...) is in the works but hit some serious technical challenges. So currently it lives as a separate branch in my source code repository but hopefully will be merged when I overcome the obstacles.
Why Eternity doesn't have alarms?
Unfortunately iPhone OS does not support setting system alarms or calendar events by 3rd-party apps. Also notifications mechanism does not guarantee timely delivery of messages. So Eternity could handle alarms only when it's open. If you close it explicitly or by answering a call, for example, alarms would not work. That could lead to a lot of frustrations among users. An inconsistently working feature is worse than no feature at all, I think.
How the hierarchies work?
When you create or modify an activity you can set "Hierarchical" flag to ON or OFF. If it's ON, you can't run the timer for such activity, but you can add subactivities to it. To do that:
- Make sure you exit the "Edit activities" mode by tapping "Save"
- Tap on a hierarchical activity (indicated by ">")
- If the parent has no subactivities yet, a screen will be shown which offers shortcuts to hiding hierarchy or adding subactivities. Tap "Add subactivities".
- If the parent has subactivities, tap top-tight icon->Edit
- "Edit activities" screen will be shown where you can tap "+" to add subactivities, reorder them and so on.
There is no limit for hierarchy depth. The hierarchical organization of your activities is reflected on Reports screen where you can traverse hierarchies to analyze how you spend your time on any level.
How the automatic seconds rounding work?
If you have it ON or Settings, it cuts the seconds from start time and stop time AFTER the timer is stopped. Example: projectA started: 08:10:23 stopped: 08:15:46 will be rounded to 08:10:00 - 08:15:00 after the timer is stopped. The only exception is when the entry is started and stopped the same minute: projectB 08:20:15 - 08:20:44 will be rounded to 08:20:00 - 08:21:00.
Start time for in progress timer is not rounded on start so you don't jump with "Gee, I'm 44s behind!" when starting something at 08:30:44 ;)
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